Terms of Service

Welcome to Paei!

These Terms of Service ("Terms") govern your access to and use of any applications, websites, and related services (collectively, the "Services") provided by Paei LLC, a Wyoming limited liability company ("Company," "we," "us," or "our"), with its registered office at 5830 E 2nd St, Suite 7000 #31074, Casper, Wyoming 82609, United States.

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR LEGAL RIGHTS, INCLUDING LIMITATIONS OF LIABILITY AND A BINDING ARBITRATION CLAUSE.

1. About Paei

Paei LLC develops and operates AI-powered applications designed to enhance various aspects of daily life. Our Services utilize artificial intelligence and machine learning technologies, including third-party AI models, to generate responses and content.

Each application may have additional terms specific to its features and functionality. These Terms apply to all Paei applications unless superseded by application-specific terms.

2. Eligibility and Registration

2.1 Age Requirements

You must be at least 13 years old to use our Services. If you are between 13 and 17 years old, you must have your parent or legal guardian's permission to use our Services, and they must agree to these Terms on your behalf.

Children under 13 are not permitted to use our Services.

2.2 Account Registration

To access certain features, you may need to create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Not share your account with others
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

You may not create an account if you have been previously banned from our Services.

3. Acceptable Use

3.1 Permitted Use

Subject to your compliance with these Terms, you may access and use our Services for your personal, non-commercial purposes.

3.2 Prohibited Conduct

You may not use our Services to:

• Violate any applicable law, regulation, or third-party rights
• Generate, share, or distribute content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
• Create content depicting or intended to depict minors in any inappropriate context
• Impersonate any person or entity, or misrepresent your affiliation
• Attempt to gain unauthorized access to our Services, other accounts, or related systems
• Interfere with or disrupt our Services or servers/networks connected to them
• Use automated means (bots, scrapers, crawlers) to access our Services without permission
• Reverse engineer, decompile, or attempt to extract source code from our Services
• Circumvent any rate limits, access controls, or security measures
• Use our Services to develop competing AI products or services
• Use Output to train machine learning models that compete with our Services
• Represent AI-generated Output as human-created content without disclosure
• Use our Services for any high-stakes decisions affecting health, safety, legal rights, or financial matters without appropriate professional consultation

4. Content and Intellectual Property

4.1 Definitions

"Input" refers to any text, data, or information you provide to our Services. "Output" refers to content generated by our Services based on your Input. Together, Input and Output are "Content."

4.2 Your Content

You are responsible for your Input and must ensure it does not violate these Terms or any applicable laws. You represent that you have all necessary rights to provide your Input.

4.3 Ownership

As between you and the Company:

• You retain ownership of your Input
• You own the Output generated for you, to the extent permitted by law

We assign to you all our right, title, and interest in Output generated specifically for you. However, due to the nature of AI, other users may receive similar or identical Output.

4.4 License to Us

By using our Services, you grant us a worldwide, non-exclusive, royalty-free license to use, store, process, and display your Content solely for the purposes of providing, maintaining, improving, and developing our Services, complying with legal obligations, and enforcing these Terms.

4.5 Our Intellectual Property

Our Services, including design, features, functionality, code, and branding, are owned by the Company and protected by intellectual property laws. You may not use our name, logo, or branding without our written permission.

4.6 Feedback

If you provide suggestions, ideas, or feedback about our Services ("Feedback"), you grant us the right to use such Feedback without restriction or compensation.

5. AI-Generated Content Disclaimer

5.1 Accuracy Limitations

OUR SERVICES USE ARTIFICIAL INTELLIGENCE, WHICH IS PROBABILISTIC IN NATURE. OUTPUT MAY:

• Contain inaccuracies, errors, or "hallucinations"
• Not accurately reflect real people, events, or facts
• Be incomplete, outdated, or contextually inappropriate
• Produce offensive or objectionable content despite our safeguards

5.2 No Professional Advice

Output from our Services is for informational and entertainment purposes only. IT IS NOT:

• Medical or health advice
• Legal advice
• Financial or investment advice
• Professional certification or training
• A substitute for consultation with qualified professionals

5.3 Your Responsibilities

When using our Services, you agree to:

• Evaluate all Output for accuracy before relying on it
• Use human judgment and review before acting on any Output
• Not rely on Output as your sole source of information for important decisions
• Consult appropriate professionals for medical, legal, financial, or safety matters
• Verify time-sensitive information through official sources

6. Data and Privacy

6.1 Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Services, you consent to our data practices as described in the Privacy Policy.

6.2 Data Storage

Your data is stored securely using industry-standard security measures, but no system is completely secure. You acknowledge that you provide data at your own risk.

6.3 Data Retention

We retain your data for as long as your account is active. You may request deletion of your data by contacting us or deleting your account.

7. Third-Party Services

7.1 Third-Party Integrations

Our Services integrate with third-party services, including AI model providers, authentication services, and data providers. These third-party services have their own terms and privacy policies. We are not responsible for their practices or content.

7.2 Third-Party Content

Information retrieved from third-party sources is provided "as is." We do not endorse, verify, or guarantee the accuracy of third-party content.

7.3 App Store Terms

If you download our applications from Apple App Store or Google Play Store, you also agree to their respective terms of service.

8. Paid Services

8.1 Subscriptions

If we offer paid subscription tiers, you agree to provide accurate billing information, pay all applicable fees and taxes, and accept automatic renewal unless you cancel.

8.2 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. Payments already made are non-refundable except where required by law.

8.3 Price Changes

We may change subscription prices with at least 30 days' notice. Price changes take effect at your next renewal, allowing you to cancel if you disagree.

9. Termination

9.1 Your Right to Terminate

You may stop using our Services and delete your account at any time.

9.2 Our Right to Terminate

We may suspend or terminate your access to our Services if you violate these Terms, your use poses a risk to us or others, we are required to do so by law, or your account has been inactive for over one year (for free accounts).

9.3 Effect of Termination

Upon termination, your right to access our Services ends immediately, we may delete your data (subject to legal retention requirements), and sections of these Terms that should survive termination will remain in effect.

10. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY OR RELIABILITY OF CONTENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

WE DO NOT WARRANT THAT OUR SERVICES WILL MEET YOUR REQUIREMENTS, BE AVAILABLE AT ALL TIMES, BE FREE OF ERRORS OR VIRUSES, OR THAT ANY OUTPUT IS ACCURATE, COMPLETE, OR RELIABLE.

YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

11.1

WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, OR DATA, BUSINESS INTERRUPTION, PERSONAL INJURY OR PROPERTY DAMAGE, OR ANY DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE OUR SERVICES.

11.2

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OUR SERVICES SHALL NOT EXCEED THE GREATER OF: The amount you paid us in the 12 months before the claim arose, OR One Hundred US Dollars ($100).

11.3

THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), WHETHER WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR WHETHER ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Some jurisdictions do not allow certain warranty disclaimers or liability limitations. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

12. Indemnification

If you are a business or organization, you agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our Services, your violation of these Terms, your violation of any third-party rights, or your Content.

13. Dispute Resolution

13.1 Informal Resolution First

Before either of us files a claim against the other, we both agree to try to resolve any dispute informally. You agree to do so by sending us notice via email at support@paei.ai. If we are unable to resolve a dispute within sixty (60) days, either of us has the right to initiate arbitration.

13.2 Mandatory Arbitration

YOU AND THE COMPANY AGREE TO RESOLVE ANY DISPUTES THROUGH FINAL AND BINDING ARBITRATION WITH NATIONAL ARBITRATION AND MEDIATION ("NAM") UNDER ITS COMPREHENSIVE DISPUTE RESOLUTION RULES AND PROCEDURES.

You may opt out of arbitration within thirty (30) days of account creation by notifying us in writing via email.

13.3 Arbitration Procedures

The arbitration will be conducted by video conference if possible, or in person in Cheyenne, Wyoming. The arbitration will be conducted by a sole arbitrator who is either a retired judge or an attorney licensed to practice law in Wyoming.

13.4 Class Action and Jury Trial Waivers

YOU AND THE COMPANY AGREE THAT DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS ONLY, AND MAY NOT BE BROUGHT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. YOU AND THE COMPANY KNOWINGLY AND IRREVOCABLY WAIVE ANY RIGHT TO TRIAL BY JURY.

13.5 Exceptions

This arbitration agreement does not apply to individual claims brought in small claims court or injunctive relief to stop unauthorized use or intellectual property infringement.

14. Governing Law and Jurisdiction

Wyoming law governs these Terms, without regard to conflict of law principles.

Except as provided in the dispute resolution section above, all claims arising out of or relating to these Terms will be brought exclusively in the federal or state courts of Wyoming, and you consent to personal jurisdiction in those courts.

15. Copyright and DMCA

15.1 Copyright Complaints

If you believe your copyrighted work has been infringed on our Services, please send a notice containing:

• Your physical or electronic signature
• Identification of the copyrighted work
• Description of where the infringing material is located
• Your contact information
• A statement of good faith belief that the use is not authorized
• A statement under penalty of perjury that your information is accurate

Send notices to: support@paei.ai

15.2 Repeat Infringers

We may terminate accounts of users who repeatedly infringe copyrights.

16. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last Updated" date and notify you through our applications or via email.

Your continued use of our Services after changes take effect constitutes acceptance of the new Terms. If you disagree with changes, you must stop using our Services.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy and any application-specific terms, constitute the entire agreement between you and the Company regarding our Services.

17.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

17.3 No Waiver

Our failure to enforce any right or provision does not waive our right to do so in the future.

17.4 Assignment

You may not assign your rights under these Terms. We may assign our rights to any affiliate or successor.

17.5 Export Compliance

You agree to comply with all applicable export control laws and regulations.

17.6 Force Majeure

We are not liable for any failure or delay due to circumstances beyond our reasonable control.

18. Application-Specific Terms

Individual Paei applications may have additional terms specific to their features and functionality. Such application-specific terms are incorporated into and form part of these Terms. In the event of a conflict between these Terms and application-specific terms, the application-specific terms shall prevail for that particular application.

19. Mobile Application Terms

19.1 App Store Compliance

If you download our applications from the Apple App Store, these Terms are between you and the Company, not Apple. Apple has no obligation to provide maintenance or support and is not responsible for addressing any claims related to our applications. Apple and its subsidiaries are third-party beneficiaries of these Terms.

If you download our applications from Google Play Store, these Terms are between you and the Company, not Google. Your use must comply with Google Play Terms of Service.

19.2 Mobile Data

You are responsible for any mobile data charges incurred while using our Services.

19.3 Updates

Our applications may update automatically. Continued use after updates constitutes acceptance of any changes.

20. Contact Us

If you have questions about these Terms, please contact us at: